![Online GP access leaves patients lost, says report Online GP access leaves patients lost, says report](https://reviewvalue.com/wp-content/uploads/https://ichef.bbci.co.uk/news/1024/branded_news/2E2E/production/_132522811_gettyimages-1432526141.jpg)
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Healthwatch Surrey, which gathers the views of local people on health and social care services in the county, said: “Confusion around the appointment booking process and a perception that appointments are hard, or even impossible, to book online is the issue people tell us most about.
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